Terms & Conditions | Privacy Policy | Refund Policy

TERMS & CONDITIONS — thesaheeh.co

Last Updated: 14 Nov 2025

Welcome to thesaheeh.co, a digital platform owned and managed by The Saheeh Sdn Bhd (“we”, “us”, “our”). By accessing this website, you agree to comply with the following Terms & Conditions.

1. Purpose of This Website

thesaheeh.co serves as a central landing platform that introduces products, services, brands, and projects managed by The Saheeh Sdn Bhd, including but not limited to:

  • Pakanira
  • Al Khaadem Aqiqah
  • Al Khaadem Qurban

Each service operates under its own distinct website, payment system, and set of policies.

2. Independent Service Terms & Policies

All bookings, purchases, and transactions for the services listed above are governed by the Terms & Conditions, Privacy Policy, and Refund Policy found on their respective websites.

By using any of these services, you agree to be bound by the policies published on the corresponding website.
Visitors are responsible for reviewing the applicable policies before making a reservation or purchase.

3. Accuracy of Information

We aim to ensure all information found on thesaheeh.co is accurate and updated. However:

  • Content may change without prior notice.
  • We are not liable for inaccuracies or outdated information.
  • Final and binding information will always be found on each service’s own website.

4. Intellectual Property

All text, images, graphics, logos, and media displayed on thesaheeh.co are the exclusive property of The Saheeh Sdn Bhd, unless stated otherwise.
Copying, redistributing, or modifying any content without permission is prohibited.

5. Links to External Sites

thesaheeh.co contains links that redirect users to external service websites managed by The Saheeh Sdn Bhd. We do not control:

  • The content on linked sites
  • The policies of those services
  • The user experience provided on those platforms

Your use of each service is subject to the policies available on that specific service website.

6. Limitation of Liability

The Saheeh Sdn Bhd is not responsible for any losses, damages, or liabilities arising from:

  • Use of this landing website
  • Reliance on general information provided here
  • Transactions made on external linked websites
  • Technical issues, downtime, or accessibility interruptions

7. Governing Law

These Terms & Conditions are governed by the laws of Malaysia. All disputes shall be resolved under Malaysian jurisdiction.

PRIVACY POLICY — thesaheeh.co

Last Updated: 14 Nov 2025

Your privacy is important to us. This Privacy Policy explains how thesaheeh.co, under The Saheeh Sdn Bhd, handles basic visitor information.

1. Information Collected on This Website

Since thesaheeh.co functions as a landing page, we collect minimal information, primarily for analytics and website performance.

1.1 Automatically Collected Information

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Basic analytics data
  • Cookies (if enabled by your browser)

1.2 Form Submissions (If Any)

If you submit any inquiry forms embedded on the website, we may collect:

  • Name
  • Email
  • Phone number
  • Inquiry details

2. How We Use Your Information

Information collected may be used for:

  • Responding to your inquiries
  • Improving website performance
  • Generating analytical reports
  • Directing you to the correct service website

We do not use thesaheeh.co to process purchases, bookings, or financial information.

3. No Cross-Sharing With Service Websites

Pakanira, Al Khaadem Aqiqah, and Al Khaadem Qurban each maintain separate websites and databases.
Your data from thesaheeh.co is not automatically shared with those platforms.

Each service has its own independent Privacy Policy, which applies when you:

  • Book a workshop
  • Make a sacrifice order
  • Submit a payment
  • Register an account
  • Fill out a form on that specific service site

Please review the respective service policies before submitting personal information.

4. Third-Party Services

We may use third-party tools to improve website performance, including:

  • Analytics services
  • Hosting providers
  • Security tools

These providers may process minimal browsing-related data.

5. Cookies

thesaheeh.co may use cookies for:

  • Basic website functionality
  • Visitor analytics
  • Improving user experience

You may disable cookies at any time via your browser settings.

6. Your Rights

You may request:

  • Access to the basic personal data we collected
  • Correction of inaccuracies
  • Removal of your data (where legally permissible)

7. Contact

For privacy concerns or data-related requests:
Email: customer@thesaheeh.co
Phone: +6011 6570 1034

3. REFUND POLICY — thesaheeh.co

Last Updated: 14 Nov 2025

Since thesaheeh.co is a landing website only and does not process purchases, reservations, or payments, it does not operate its own refund system.

1. No Financial Transactions on This Website

thesaheeh.co does not:

  • Process payments
  • Take bookings
  • Sell products
  • Charge fees
  • Store transaction details

Therefore, refunds do not apply on this platform.

2. Refund Policies Belong to Each Service

All refund matters must be referred to the respective business website:

Pakanira

Refund & Cancellation Policy available on the Pakanira website.

Al Khaadem Aqiqah

Refund Policy available on the Aqiqah service website.

Al Khaadem Qurban

Refund Policy available on the Qurban service website.

Each of these services operates under independent policies, which may differ based on:

  • Type of service
  • Operational requirements
  • Payment terms
  • Seasonal conditions (e.g., Qurban)
  • Workshop or livestock-related logistics

Visitors are responsible for reviewing the refund policy of the relevant service before making any transaction.

3. Contact for Refund Inquiries

If you have questions related to refunds for any service, please contact the specific service provider directly via their official website or support channels.